SUNPCB website is operated by SUNLINK Electronics Inc. When we mention “SUNPCB,” "we," "us," or "our" in these Terms, we are referring to the relevant SUNPCB entity responsible for providing the Services.
SUNPCB offers this website, including all information, tools, and services available, conditioned upon your acceptance of these Terms of Service, our Privacy Policy, and any other applicable policies.
Prohibited Content and Export Control Compliance
We do not manufacture or accept orders for products related to weapons, military equipment, or any items subject to export control regulations, including but not limited to:
- Firearms, explosives, or bladed weapons.
- Items regulated under ITAR, EAR beyond EAR99, or EU Dual-Use Regulation 428/2009.
Compliance with Export Control Regulations:
By using our Services, you represent and warrant that the products ordered will not be sold, transferred, or diverted to prohibited countries or regions, including but not limited to:
- Cuba, Iran, Syria, Sudan, North Korea, the Crimea Region of Russia, Armenia, Belarus, Kazakhstan, Kyrgyzstan, Russia, and Venezuela.
Violation of these restrictions is a breach of our Terms of Service and may result in immediate termination of your account and reporting to relevant authorities.
Acceptance of Terms
By visiting our website, purchasing products, or using our custom parts services, you engage in our “Service” and agree to be bound by these Terms of Service, including any additional terms, conditions, and policies referenced herein or available via hyperlink.
These Terms apply to all users of the site, including but not limited to browsers, vendors, customers, merchants, and contributors of content.
By placing an order through the SUNPCB website, you agree to these Terms and acknowledge that your order constitutes a legally binding contract between you and SUNPCB.
GOVERNING LAW: These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of Canada.
SECTION 1: Acceptance of Terms
By accessing or using SUNPCB’s website and services (collectively, the "Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you must not access or use our Services.
SECTION 2: Accounts and Security
- Account Creation: To access certain features of the Services, you must register an account by providing accurate, current, and complete information. You may delete your account at any time by visiting your account settings or emailing us at support@sunpcb.com. Account deletion will be processed within 7 business days.
- Account Responsibilities: You are responsible for maintaining the confidentiality of your account login credentials and for all activities that occur under your account. You agree to notify us immediately at support@sunpcb.com of any unauthorized use or suspected security breach. SUNPCB is not liable for any loss or damage resulting from your failure to safeguard your account.
SECTION 3: Acceptable Use Policy
You agree not to use the Services:
- For any illegal purpose or in violation of applicable laws, including export control regulations (e.g., GDPR, CCPA, ITAR, EAR beyond EAR99, EU Dual-Use Regulation 428/2009).
- To upload or transmit content that is offensive, discriminatory, harassing, or infringes on intellectual property rights of others.
- To introduce viruses, malware, or any code that could disrupt or damage the Services.
Prohibited Content:
- Weapons (e.g., firearms, bladed weapons, explosives), military devices, or export-controlled items.
- Content that violates any applicable laws, regulations, or public policy.
Enforcement: SUNPCB reserves the right to review, remove, or restrict any content or use that violates these Terms, terminate your account, and report violations to law enforcement authorities as necessary. If your account is terminated, you may appeal the decision by contacting us at support@sunpcb.com within 30 days.
SECTION 4: Privacy and Data Protection
Your personal information is governed by our Privacy Policy (#). We comply with the General Data Protection Regulation (GDPR) for EU customers and the California Consumer Privacy Act (CCPA) for California residents, ensuring transparency and protection of your data.
SECTION 5: Orders and Pricing
- Quotations: Prices are estimates and subject to change until confirmed by SUNPCB. We may adjust prices due to exchange rate fluctuations, inaccuracies in order details, or custom requirements. You will be notified of any price changes via email or your account dashboard. The final price is binding only after order confirmation and file review.
- Payment: All payments must be made in USD or EUR without deductions or offsets. We accept bank transfers, credit cards, and other methods, subject to change without notice.
- Cancellation: Unpaid orders may be canceled at your discretion. For paid orders, cancellation may incur fees for materials purchased or services rendered, deducted from any refund based on actual costs.
SECTION 6: Shipping and Delivery
- Delivery Estimates: Delivery times are approximate and may vary due to production schedules, file corrections, payment delays, or customs processing. SUNPCB is not liable for delays beyond our control.
- Customs and Taxes: You are responsible for all customs duties, taxes, and import fees. SUNPCB does not cover these costs or delays caused by customs authorities.
SECTION 7: Refunds and Returns
- Refunds or replacements are available only for defective products (e.g., products that do not meet agreed specifications or are non-functional).
- To request a refund, contact us at support@sunpcb.com or your exclusive sales within 30 days of delivery, providing evidence (e.g., photos) of the issue. Refunds will be processed within 15 business days after confirmation of the defect. Refunds exclude shipping costs and bank fees, which are your responsibility.
SECTION 8: Intellectual Property
- You retain ownership of all designs, files, and data you upload ("User Content"). By submitting User Content, you grant SUNPCB a non-exclusive, worldwide, royalty-free license to use, reproduce, and modify it solely for manufacturing your order and improving our Services.
- SUNPCB retains ownership of its website content, trademarks, and proprietary materials.
SECTION 9: Limitation of Liability
SUNPCB, its directors, employees, and affiliates shall not be liable for any indirect, incidental, punitive, or consequential damages (e.g., lost profits, data loss) arising from your use of the Services. This limitation does not apply to damages caused by SUNPCB’s intentional misconduct or gross negligence. Our total liability is limited to the amount you paid for the specific order giving rise to the claim.
SECTION 10: Disclaimer of Content and Tools
All content provided on SUNPCB, including but not limited to articles, information, tools, software, e-books, and other resources, is for reference purposes only. SUNPCB makes no representations or warranties regarding the accuracy, completeness, or suitability of such content for any specific purpose.
You acknowledge and agree that:
- Any use of the content, tools, or resources available on this website is at your own risk.
- SUNPCB shall not be liable for any results, outcomes, or consequences arising from your use of or reliance on such content, tools, or resources.
- You are solely responsible for verifying the suitability and accuracy of any information or tools before using them.
SECTION 11: Termination
- We may suspend or terminate your account or access to the Services at our discretion if you violate these Terms, with prior notice unless immediate termination is required for legal or security reasons.
- You may terminate your account at any time by contacting us at support@sunpcb.com. Obligations (e.g., payment) incurred prior to termination remain enforceable.
SECTION 12: Changes to Terms
We may update these Terms at our discretion by posting the revised version on our website. Your continued use of the Services after such changes constitutes acceptance of the updated Terms.
SECTION 13: Contact Us
For questions or concerns about these Terms, please email us at support@sunpcb.com. We will respond within 15 business days.
